Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese hotel guests.
Rs. 6,000.00
Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese hotel guests.
“Trust in China is predominantly built on personal relationships – “Guanxi”. Instead of trusting online hotel reviews written by strangers, IHG Research indicated that 52% said they rely on the Word of Mouth of family and friends. Unsatisfying service for one customer can lead to losing potential business. While 37.41% prefer travelling in groups of 2-5, large family trips are very common, with family bookings looking for up to 20 hotel rooms for up to 2 weeks.
54% of Chinese travellers in the survey stated that lack of Mandarin-speaking staff and information in Mandarin was the top-marked area for improvement.
Learn Chinese Mandarin and develop “”Guanxi’, ensuring you are first choice for Chinese hotel guests.”